Wednesday, March 23, 2016

NHS take welcome measures to improve service

An NHS manager has been in touch with me asking to plug the availability of GPs which I am delighted to do per the below:-
"It would be really helpful if you could help us publicise the fact that same day urgent GP appointments are indeed available across our area via the late evening and weekend GP service, 7 days a week, as text below.


Same day urgent GP appointments
Anyone registered with a GP in our area can book an urgent appointment with the late evening/weekend GP service between 6.30pm and 10pm on weekdays, between 9am and 5pm on Saturdays and between 9am and 1pm on Sundays.
Patients can call the service directly on 020 3770 1888 between 2pm and 9pm on weekdays and 9am and 5pm on weekends for an appointment. Alternatively they can be booked in through their own GP or via NHS 111. All appointments must be booked in advance, you can’t walk in or turn up on the day without an appointment.

This Easter
This Easter bank holiday even more urgent appointments will be available to help keep A&E free for those who really need it. On Good Friday and Easter Monday urgent GP appointments will be available between 1pm and 4pm, on Easter Sunday appointments are available 11am-2.30pm, and 11am and 5pm on Saturday 26 March. To book an urgent, same day appointment call 020 3770 1888. Find out more

We have a full page advert in all the local papers this week but anything you can do to help spread the word would be very much appreciated.”

Thursday, March 3, 2016

Letter to Councillors re Public Scrutiny of Board & Mortality study

Dear Barking and Dagenham, Havering and Redbridge Councillors

I attach a letter from Steve Russell (available at ) BHRUT Deputy Chief Executive of BHRUT on why BHRUT cancelled the recent meeting I wrote to you about last month.

Steve's letter also contains a changes the as to how the public scrutinise the board by restricting the number of questions a member of the public can ask to two. Previously, members of the public could ask any number of questions. The number of questions were limited by the time available depending upon when the main business of the meeting was finished. 

Dr Dalziel, Chair of BHRUT announced at yesterday's board meeting a further change to public scrutiny, From the April meeting onwards, four days notice of questions will have to be given. This additional restriction damages public scrutiny because the board papers are usually published the day before the meeting. So unless the board bring forward the publication date of their papers, questions relating to agenda items will not be permitted.

The benefit of allowing without notice questions is that it allows members of the public or journalists to listen to what is being said during the meeting and then ask a question about a statement made during the meeting. This will no longer be possible if the four day notice change goes through.

Any events, such as a CQC inspection, a Freedom of Information request or press story for the four day period before the meeting will also be off limits for questioning if the change goes through.

If you agree with me that these changes to public scrutiny are wrong, I would be grateful if you could raise the matter with your health scrutiny team.

Yesterday saw the board depart from usual practice in that the answers to my February questions to the board were not published in the March board papers, instead I was given the answers in the document attached before the meeting started.

In the answer to question 3, BHRUT make the claim that cutting 29 beds last year (along with the doctors and nurses who staff them) leads to "improved care for patients". I attended the Save KGH A&E meeting organised by Wes Streeting MP to hear from Dr O’Sullivan,  a paediatric consultant at Lewisham and Greenwich NHS Trust who made the opposite claim, that the number of hospital beds does influence care.

A paramedic got up at the meeting and said patients would die if King George A&E were to close. BHRUT is working on a mortality review shown at page 91 of the attached board papers.

Page 94 lists death rates over a two year period ending September 2015. BHRUT cut acute beds at King George hospital from 293 in May 2015 to 265 in September 2015. A&E waits also rose over the May to September period (p155). The trust is not routinely releasing A&E waiting times for each hospital so we do not know whether Queens A&E waits got worse as a consequence of the bed cuts at King George Hospital.

Page 94 shows Pneumonia and Bronchitis in a table of 17 illnesses where BHRUT has a higher than expected death rate. My concern is that the paramedic might be explaining what is happening now. That is, as a consequence of bed cuts at King George there may be already a very small increase in death rates due to the extra distance being travelled to Queens for some patients along with higher A&E waits at Queens which would impact upon the local population coming to Queens A&E. The evidence for the concern is at the NHS website How to stabilise Emergency Care in England: NHS Interim Management and Support - NHS IMAS

"We know that speed of treatment is vital in many conditions. For example, people with the most severe form of pneumonia have less than a one in two chance of surviving. Those chances improve considerably if effective treatment is started early.  However, research suggests that delays of more than four hours in administration of antibiotics to patients coming into hospital with pneumonia can affect 70 per cent of patients on days when an A&E is crowded. (Pine JM et al, 2005)This undoubtedly affects mortality."Ends

It would be helpful if BHRUT were to publish pneumonia deaths and other deaths where speed of treatment is vital along with the postcode of the deceased patient so elected representatives and the public can judge whether the BHRUT claim of cutting beds means  "improved care for patients"

Page 98 reports monthly mortality data reports are being sent to the BHRUT board. These reports should be published on the BHRUT website and from part of the board papers to aid public and council scrutiny.

March board papers are available here

For BHRUT answers click on the images below


Andy Walker

07956 263088

Thursday, February 25, 2016


Thank you to everyone attending and to the Wanstead and Woodford Guardian for the write up here by the

Tuesday, February 23, 2016

Photoshoot Wednesday 24th February 9am outside King George Hospital

Wanstead & Woodford Guardian are doing a photoshoot at 9:00am Wednesday 24th February outside King George Hospital for all those oppossed to the closure of King George A&E. Wes Streeting MP will be there."

Monday, February 22, 2016

BHRUT cancel meeting with campaigners

Steve Russell Deputy Chief executive of BHRUT and Rachel Royal offered to meet campaigners at 1:30pm today to discuss concerns about how the plan to close King George A&E is impacting upon patient care at both King George and Queens Hospitals.

A key concern is why were 29 acute beds cut from our hospitals for the period April 2015 to December 2015?

For two senior Hospital  managers to take time to discuss our Hospitals was very welcome. I asked Steve and Rachel if it  was OK to for other campaigners to attend along with
Lara Keay a journalist from the Wanstead and Woodford Guardian. I was told it was OK, but BHRUT had second thoughts and cancelled the meeting.

Councillors from across the political spectrum were going and so it is a disappointment that the meeting has been cancelled.

Shortly after BHRUT cancelled the meeting I was sent a Freedom of Information Request which shows Queens having to send patients to King George in January 2015 due to all acute beds at Queens being full up. This an extract received by me on 19th February.

“1) How many and which days Queens Hospital had all its acute beds full and long each instance lasted in the month of January 2015

1-17, 19-31 January 2015 – no beds available

2) How many patients entering Queens as an emergency were transferred to other hospitals as a consequence of Queens being unable to cope due to not having enough acute beds in January 2015 and how many went to King George Hospital?
transfer to King George Hospital: 13”


Steve and Rachel were asked to reconsider their decision to discuss this information but they refused. A Freedom of Information Request for the January 2016 figures has been made:

I will be asking this question of Dr Maureen Dalziel, Chair of BHRUT at the next board meeting on Wednesday 2nd March.

Dr Daizel: will you agree to consider no more acute bed cuts at King George and Queens Hospitals until -

  1. The 95% four hour A&E safety benchmark waiting time has been met for a 12 month period at both King George and Queens Hospitals?
  2. Acute beds are not full at Queens Hospital leading to patient transfers to King George Hospital for a 12 month period?

BHRUT have been offered a right of reply on this site.

Tuesday, January 26, 2016

Why have NHS changed story over Blood testing at King George for under 7s?

Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups sent me the following earlier today

We’ve been looking into the blood tests for young children issue that you raised and are happy to clarify.

Firstly, the Trust has confirmed to us that any child aged 3 and over can have their blood tests carried out at King George Hospital, in the main phlebotomy area, if their parent/carer wishes. That hasn’t changed.

Queen’s Hospital has for some time offered a service for under 3s and children with learning difficulties, to have their blood tests at Queen's in a dedicated area by a specialist paediatric phlebotomist. These phlebotomists are specifically trained to deal with young children, to reduce stress and make the process as smooth and painless as possible, which you’ll appreciate is a good thing.

In September last year the Trust employed a second paediatric phlebotomist at Queen’s to expand that service to benefit more young patients. At that point the service was expanded to the under 5s, and in January this year, as part of a phased approach, expanded again to treat the under 7s.

That specialist service has never been offered at King George but the Trust is now looking into replicating that service at King George at some point later this year.

So, it seems the confusion was caused by posters about the specialist service at Queen’s being put up in King George. To clarify – children over 3 can be tested at King George, but under 3s, needing the specialist service, are seen at Queen’s. ENDs (my emphasis above)

While the statement is welcome, there appears a bias in favour of Queens because the statement appears to be saying that Queens has two paediatric phlebotomists, with none at King George. This must raise concerns about revealing an attitude about running services down at King George. Secondly, the NHS have changed their story. BHRUT was saying in the tweet below that "Those over the age of 7 are still able to have blood tests at King George" These 18 January tweets now appear to be deleted from the BHRUT twitter account.